catering sales manager - Ottawa, Canada - National Arts Centre

Description

Reporting to the Senior Sales and Catering Manager, the Catering Sales Manager will identify, develop, and maintain sales objectives as well as plans and programs in accordance with the Department's vision in order to increase business in the Catering operations.

The incumbent will identify and maximize business opportunities by establishing strategic partnerships and generate awareness of the NAC catering business.

In addition, the incumbent will be responsible to identify critical areas of improvement, manage forecasting, analyze results, and oversee the promotions and advertising activities.

• Set banquet sale goals and objectives
• Interact with customers to ensure all inquiries and complaints are handled promptly
• Order banquet items for clients
• Prepare invoicing following banquets
• Be onsite during special events

• Post-secondary degree in business management, hotel management, marketing, or a related hospitality field is required;
• Minimum of three (3) years' experience in hospitality sales;
• Superior knowledge of Food and Beverage Industry;
• Working knowledge of Caterease operating systems for booking events;
• Network experience within the Ottawa / Gatineau region is an asset;
• Strong time management and negotiating skills;
• Ability to work well independently with little supervision;
• Strategic planning skills are an asset;
• Excellent communication and interpersonal skills, including the ability to interact effectively with guests and employees;
• Good organizational skills, initiative and autonomy in a fast-paced environment;
• Advance computer software knowledge including MS Office;
• Must be able to speak, read, and write in both official languages (English and French);
• A past record of satisfactory attendance and punctuality is a requirement*.