Manager, Change Management - Toronto, Canada - The Cadillac Fairview Corporation Ltd

Sophia Lee

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Sophia Lee

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Description

_Role impact:
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_ What you will deliver:
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Communications & Change Management

  • Own the integrated communication planning calendar for the program across all streams
  • Own the design, development, and delivery of globallevel change communications across the transformation and collaborate with the Corporate Communications where appropriate
  • Create and maintain standards/templates to support twoway communications development work across transformation program; implement the standards for communications, including digital and nondigital communication channels
  • Develop and maintain the language, messages, and guidance in shared repositories to enable business leads and local project change analysts to deliver on local communications requirements in a connected and cohesive manner
  • Support defining and communicating the case for change and its benefits for the business and all relevant stakeholders across the program
  • Support the detailed assessment of the change impact on stakeholders. Pinpoint and analyze the most critical behavioral changes and drive communications to support change adoption.
  • With support of System Integrator and Provider, compile training materials, job aids, FAQs and other collateral to support training, ensuring training materials meet CF expectations and standards.

Program & Project Management

  • Develop a communications dashboard to support the monitoring of communications activity across multiple transformation program
  • Contribute to planning (support program and project managers) by identifying change management and communications activities, deliverables and dependencies required across multiple projects
  • Contribute to evaluating the change risk to program scope, identifying and mitigating those risks that present a significant threat to program outcomes
  • Support local/project change analysts to create change scorecard for the project and measure and monitor progress at clearly defined points in the program to ensure that the program meets or exceeds expectations.
  • Lead program postimplementation reviews and recommend opportunities for improvement

General

  • Develop and maintain excellent working relationships with multiple stakeholder groups across the business, external resources and thirdparty contractors or consultants to understand and facilitate change requirements
  • Identify critical stakeholders to the project and assess their support level and concerns. Create and implement strategies to proactively manage anticipated resistance

_ What you need to succeed:_

  • Degree in a related field, preferably in Finance, Business or Organizational Design
  • Successful track record and minimum seven years in supporting largescale change initiatives.
  • Experience and knowledge of change management and communications principles and methodologies
  • PROSCI certification strongly preferred

_ What your strengths are:
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  • Ability to capture and create information and knowledge in digital formats
  • Ability to create and clearly articulate messages to a variety of audiences in both written and verbal format
  • Proactive contributor, with high attention to detail who can bring clarity to ambiguous situations
  • Strong collaboration skills with ability to influence others to a common deliverable and goal

_ Why you should join us:_
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels.

We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development.

We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference

At CF our everyday actions and critical business decisions are guided by our CF Values.

Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.


Are you someone who believes in our values?
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Aim Higher - we strive to exceed expectations
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Own Your Expertise - we empower ourselves and each other
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Collaborate Effectively - we bring the right people together to get the right results
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Engage with Empathy - we objectively consider the needs of others
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Embrace Change - we drive, learn from, and adapt to change


At CF you'll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.


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