Front Desk Agent - Montréal, Canada - SENS Høtel et le Château Versailles

SENS Høtel et le Château Versailles

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Workplace: 1808 Sherbrook St W, Montreal, QC H3H 1E5

Status:
Part-time

Salary: 24.69$ per hour

Are you someone who finds inspiration in Japanese philosophy and embodies mínimalist, organized, and refined qualities? If so, Hotel SENS is the perfect workplace for you.

Located on Sherbrooke Street, the largest street in the city, this hotel offers the opportunity to develop as a professional in the hotel industry.

In addition to working for the SENS hotel, you will also have the chance to work for Château Versailles, a hotel located across from SENS and part of Montreal's heritage.

The hotel's historic charm is still present through its fireplaces and French moldings, and a position is waiting for you there to help you excel in the hospitality industry.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Take reservations
Coordinate arrivals and departures of clients
Promote hotel products and services
Collect payments for services rendered
Answer various questions about establishment services, tourist attractions, and different regional activities
Coordinate group arrivals and departures
Direct incoming calls
Handle customer complaints
Perform any other customer servicerelated task

Skills:

Able to work in a team
Able to work under pressure
Availability to work on varying schedules
Resourceful
Knowledgeable about tourist attractions and the city in general
Able to demonstrate customer orientation
Able to identify customer needs

Required qualifications:

College degree in hospitality, an asset
1 to 2 years of experience in a similar position
Teamwork skills

Languages:
Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

_ Who are we?_

_ Why join our team?_

In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, and vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You will have personal days and vacations planned according to the department and the hotel you join. We also provide bonuses through our referral program, and more._
Social life is at the heart of our company, especially after the pandemic, and each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company._
We believe in teamwork and are committed to creating a highperforming team through training and by strengthening team relationships. We admire our employees who set professional challenges for themselves and support them in achieving their goals. Take the step and join the Tidan team through our many job opportunities in the hotel or real estate sector. There is a place for you._