Receptionist - London, Canada - Thames Valley Children's Centre

Thames Valley Children's Centre

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Since 1949, TVCC has been working with children and youth to help them reach their full potential.

Today, a wide range of services and supports are provided for young people with physical disabilities, communication disorders, developmental delays and autism spectrum disorders to support them in attaining the best available quality of life and health.

In partnership with local and regional agencies, TVCC annually serves more than 11,000 children, youth and their families from birth to age 19 across Southwestern Ontario in over 700 locations.

We are recruiting for a temporary, full-time (37.5 hours per week) Receptionist to fill a vacancy in Facility Resources. The designated office for this position is London. This position is expected to begin March 2024 and end July 2024.

Reception hours are 8:00 a.m. to 4:00 pm; hours of work will be scheduled within this time frame.

Responsibilities:

Welcome clients, families, and visitors to the Centre. Monitor and accept appointments on arrival, and share supporting information (i.e., parking, directions)
Limit access to the building and redirect general public
Operate a multiline phone system; receive and direct incoming calls, request additional information from callers as needed
Manage incoming and outgoing mail and deliveries. Support the volunteer mail delivery program
Support the Emergency Response system; accept calls to the emergency line and activate Centre

- wide response procedures

Receive and direct maintenance requests and service contractors to the FR team Support incoming and outgoing equipment in cooperation with relevant programs
Perform administrative duties such as managing the Reception Resource Manual, staff contact lists, updating and managing forms and information binders used at reception
Maintain a safe and welcoming environment and tidy/secure reception area

Qualifications:

Minimum 1 year college or related experiential learning
Highly developed interpersonal and communication skills
Strong customer service skills and a professional and friendly manner with visitors, clients, volunteers, and staff
Ability to be flexible and responsive, and acclimatize quickly to new or challenging situations
Ability to maintain composure in difficult and/or challenging situations, including activation of Emergency Response codes
Strong computer skills including proficiency in Microsoft 365 and Outlook
Exercise mature judgment and able to work with minimum supervision
Proficiency in French at the novice/elementary level or above is preferred

TVCC is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of clients.

Please note that TVCC has a mandatory COVID-19 vaccination policy. Any offer of employment will be conditional on providing proof of vaccination in accordance with our policy.

Job Type:
Fixed term contract

Schedule: