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    customer satisfaction representative - Moncton, Canada - ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION

    ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION
    ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION Moncton, Canada

    4 days ago

    Default job background
    Full time
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week
    • Education: Bachelor's degree
    • Experience: 2 years to less than 3 years
    • Work setting

    • Willing to relocate
    • Private sector
    • Tasks

    • Assist in the preparation of brochures, reports, newsletters and other material
    • Prepare and/or deliver educational, publicity and information programs, materials and sessions
    • Address customers' complaints or concerns
    • Arrange for billing for services
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive and log complaints
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support
    • Computer and technology knowledge

    • Internet
    • MS Excel
    • MS Outlook
    • MS Windows
    • MS Word
    • MS PowerPoint
    • Google Drive
    • Electronic mail
    • Type of experience

    • Call centre
    • Area of work experience

    • Community service organization
    • Specialization/experience (business sales and services)

    • Distribution
    • Transportation/travel information

    • Willing to travel
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Tight deadlines
    • Work under pressure
    • Hand-eye co-ordination
    • Physically demanding
    • Own tools/equipment

    • Cellular phone
    • Computer
    • Internet access
    • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Honesty
    • Quick learner
    • Screening questions

    • Are you available for shift or on-call work?
    • Are you willing to relocate for this position?
    • What is the highest level of study you have completed?
    • Other benefits

    • Free parking available
    • Learning/training paid by employer


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