Contract Administrative Support - Montréal, Canada - Air Charter Service

Air Charter Service
Air Charter Service
Verified Company
Montréal, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Company Description

WHO IS AIR CHARTER SERVICE
To put it simple, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly Our clients consists of sports teams, music tours, destination weddings, company sponsored events and and many more


Whether a client is entrusting us to fly just them, other passengers or important cargo, we promise a level of personal service that goes beyond their highest expectations, while ensuring complete peace of mind throughout the entire experience.


Job Description:


A DAY IN THE LIFE

  • Followingup with brokers and carriers about invoices
  • Completing all admin tasks required for the preparing reports post flight
  • Entering data into our systems including flight times
  • Over seeing flights, including flight watching (while in the office) to ensure our client is kept updated at all times
  • Working with Excel spreadsheets
  • Updating clients about flights
  • Retrieving data from Excel and CRM system
  • Understanding client requirements in line with contractual SLA's

Description du post:


  • Suivi avec les courtiers et les transporteurs au sujet des factures
  • Effectuer les tâches administratives afin d'assister les courtiers, tel que; préparer les rapports après le vol
  • Saisie de données dans nos systèmes
  • Surveiller les vols, inclant le suivi des vols sur les heures de travail pour s'assurer que notre client est tenu au courant à tout moment
  • Gestion des courriel (demandes, expédition, factures, etc.)
  • Travailler avec des feuilles de calcul Excel
  • Informer les clients des vols
  • Récupération de données à partir d'Excel et du système CRM
  • Comprendre les exigences des clients conformément aux SLA contractuels

Qualifications:


WHAT WE LOOK FOR
-
_ Bilingual fluency in both English and French (professional working level, verbal and written)_:

  • Experience in airline operations/ aviation would be a strong advantage would be a plus
  • Exceptional attention to detail with the ability to work with urgency
  • Proven track record in providing outstanding customer experience
  • Ability to remain calm under pressure and with strong problem resolution skills
  • Ability to work independently, but always being a team player
  • Proven experience in Microsoft Excel

Ce que nous recherchons:


  • Bilingue ; maitrise du français et de l'anglais oral et écrit (niveau de travail professionnel, oral et écrit)
  • Expérience dans les opérations aériennes / l'aviation serait un atout majeur
  • Expérience approfondie de Microsoft Excel
  • Une attention exceptionnelle aux détails avec la capacité de travailler sous pression.
  • Capacité à rester calme sous pression et avec de solides compétences en résolution de problèmes
  • Capacité à travailler de manière autonome, mais toujours en équipe
  • Capacité avérée à fournir une expérience client exceptionnelle

THE INDIVIDUAL

  • Communication skills
  • Attentiontodetail
  • Team player
  • Proactive
  • Time management
  • Resourceful

Le Candidat:


  • Compétences en communication
  • Attention au détail
  • Esprit d'équipe
  • Proactif
  • Capacité à prioriser
  • Astucieux
Additional Information

COMPANY CULTURE

  • Dynamic and fastgrowing company
  • Modern office in the heart of Downtown Montreal
  • Balance between independent and teamoriented work
  • A welcoming, enjoyable, and interactive environment seasonal events and team night outings
  • Flexible start and end time hours
-
In-office position

WHAT IS IN IT FOR YOU

  • Dynamic and fastgrowing company
  • Job stability and leadership support of development
  • Balance between independent and teamoriented work
  • A welcoming, enjoyable and interactive environment seasonal events and team night outings
- $55K CAD base salary

  • Medical, Dental, Vision & retirement employer match package
  • 22 days in paid time off + public holidays
  • Additional paid leave for your birthday, wedding, moving house, holiday shopping and more
Check us out on social media LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube

Diversity & Inclusion:
Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


WHAT ARE THE NEXT STEPS?
Submit your resume to us today and a member from our recruitment team will be in touch

**START DATE: ASAP
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