Appliance Technician - Calgary, Canada - The Brick

The Brick

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

WELCOME HOME
Trans Global is actively seeking to expand our service team.

We need people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations This position reports directly to the Service Manager.

Responsibilities:

Provide customers with courteous and professional inhome servicing of major appliances
Conduct appliance assessments to determine the issue
Resolve installation issues
Estimate the costs of repairs/replacements
Order parts and ensure inventory supply levels are sufficiently maintained
Communicate with customers regarding details of the assessment and servicing required
Provide information to assist customers in obtaining optimum performance of their products
Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
Adhere to all health and safety, security, building and departmental procedures
Ensure the proper maintenance of shop tools and vehicles
Prepare reports

Qualifications:

High school diploma or equivalent
2 or more years previous experience and/or education in major appliance service
Valid driver's license (must be able to provide a clean driving abstract)
Outstanding Customer Service skills
Excellent written and verbal communication skills
Professional and courteous phone etiquette
Highly developed technical, investigative, and analytical skills
Punctuality and dependability a must
Must be organized and detail oriented
Appliance Technician certification or willingness to obtain one

Why Transglobal:

Flexible "employerpaid" benefits including Health, Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Employee discounts & Personal "Paid" days off
Recognition, incentives, prizes and giveaways

Be a part of Canada's largest home furnishings retailer

We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.