Customer Service Representative - Brampton, Canada - Peridot Supply

Peridot Supply
Peridot Supply
Verified Company
Brampton, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

About us
Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry.


Objectives


A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The Customer Service Representative is a pivotal position and is responsible for a variety of job functions. This person is the main contact point and is an important representative of our company.


Duties and Responsibilities

  • Responsible for coordinating order entry functions, order confirmations and delivery dates with customers and shipping dept.
  • Develop and manage customer relationships in conjunction with the sales group.
  • Become the primary inside contact for customer inquiries relating to stock availability, unit pricing, ship dates, product information etc.
  • Check inventory records to determine availability of requested merchandise and place inventory orders to fulfill order and replenish inventory.
  • Maintains product knowledge by attending educational workshops, reviewing manufacturers publications.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications and Requirements

  • Accurate and efficient data entry skills are essential.
  • Organized and detail oriented.
  • A quick learner and ability to communicate with a diverse clientele group.
  • Excellent communication skills both verbal and written.
  • Excels at operating in a fast pace, community environment.
  • Experience with building/construction supply materials an asset.
  • High comfort level working in a diverse environment.

Salary:
$55,000.00-$70,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Work Location:
In person
More jobs from Peridot Supply
See all jobs of Peridot Supply