Automotive Service Advisor - Waterloo, ON
2 days ago

Job description
Total Auto Service – Waterloo, ON
Full-time | Competitive Pay | Health Benefits
Total Auto Service is hiring a dependable and customer-focused Automotive Service Advisor. If you enjoy helping people, have a passion for vehicles, and thrive in a fast-paced shop environment, we'd love to hear from you
Responsibilities
- Greet customers and assess their service needs
- Create and manage repair orders
- Communicate clearly with technicians and customers
- Provide accurate estimates and explain recommended services
- Process payments and maintain service records
- Ensure a clean and professional front desk experience
Qualifications
- 1+ year experience in automotive service or customer service
- Strong communication and organizational skills
- Ability to multitask and work under pressure
- Familiarity with shop management software (e.g., Mitchell, ALLDATA) is a plus
- Valid driver's license preferred
What We Offer
- Competitive hourly wage
- Health benefits
- Training and career growth opportunities
- Supportive team and modern shop environment
Apply today and become part of a trusted local business that values quality and customer care.
Job Types: Full-time, Permanent
Pay: $18.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
Application question(s):
- Are you familiar with any shop management software?
- Do you have at least 1 year of experience in automotive or customer service?
Licence/Certification:
- Driver's license (preferred)
Work Location: In person
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