Bell Person - Halifax, Canada - Westin Nova Scotian

Westin Nova Scotian

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions._

_Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities. With over 23,000 sq ft of well appointed function space, we can meet the needs of any event or conference._

_We are passionate professional hoteliers dedicated to the art of hospitality__Our team members are dedicated to providing exceptional personalized service to our guests;_
_our dedication to the customer shows in everything we do.__We put people first _**
_We take care of our associates who in turn take care of the customers.__Our customers are our associates, guests, owners, investors and communities. _
_Mutual respect is at the heart of every customer exchange._

Bell Person/Valet Attendant - The Westin Nova Scotian

Do you have a perfect driving record? Are you respectful, honest and trustworthy? Can someone leave their precious vehicle in you care and get it back without a scratch? If so, the role of Valet Attendant might be a perfect fit for you.

In the role of

Bell Person/Valet Attendant, you will
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Be the Smile that Greets the Guest - offer a warm welcome. Say hello, good morning, good evening. Open a car door. Assist with luggage. And then park each guest's car with care and precision, delivering it back to them as they gave it to you. Take great care and great pride in what you do.
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Be a Source of Information - respond to guests' inquiries about directions, happenings, local restaurants, hotel info with a helpful attitude and a smile.
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Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. Be sure when you park the guests' car you double-check lock and windows and handle all keys as per policy. Assist the guests with any issues that might have arisen during their parking experience.

Requirements:

Qualifications & Requirements

Must be available to work up to 40 hrs/week, full time shifts; daytime, evening, overnight, weekdays, weekends and holidays
1 year of experience in a hotel or a related customer service field preferred
High School diploma or equivalent required
Valid Driver's License with clean driver's abstract required
Comfortable working with computer, copier, scanner, telephone, two way radio, guest luggage, bell carts, property vehicle

Medium work

Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to work long hours and some back to back shifts, as needed
Ability to work under variable temperatures and noise levels
Near Vision ability to see details at close range
Ability to bend, stretch, twist or reach with your body and arms
Must be able to stand and/or walk for lengthy periods of time
Must have good oral and written comprehension and be able to convey information and ideas clearly in English
Multilingual skills an asset
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must work well in stressful, high pressure situations and maintain composure and objectivity under pressure
Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests
Must always be actively looking for ways to help people
Must be able to concentrate on a task over a period of time without being distracted

Duties & Functions

Open doors and welcome guests
Approach all encounters with guests and employees in a friendly, serviceoriented manner
Maintain regular attendance as required by scheduling that will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working
Comply at all times with hotel standards and regulations to encourage safe and efficient operations
Transfer luggage and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
Supply guests with directions, travel information, and other information such as available services and points of interest
Receive and mark baggage by completing and attaching claim checks
Greet incoming guests and escort them to their rooms
Assist physically challenged travelers and other guests with special needs
Deliver messages and room service orders