Jobs
>
Calgary

    Deskside Technician - Alberta, Canada - WBM Technologies

    WBM Technologies
    WBM Technologies Alberta, Canada

    Found in: Talent CA C2 - 2 days ago

    Default job background
    Full time
    Description

    Deskside Technician

    WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for a Deskside Technician to work in onsite with our EUC clients in Grand Prairie, AB.

    In this technical position, you will provide onsite and remote support for our clients. You will work in a fast-paced environment, responding to and resolving client incidents and requests with a focus on exceeding our customer's expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.

    Key Responsibilities

  • Analytical – Collects, comprehends, and applies knowledge gathered from experience.
  • Problem Solving – Identifies and resolves problems in a timely manner.
  • Customer Service – Proven ability to manage difficult and/or emotional customer service situations.
  • Communication – Speaks and writes in clear and persuasive language in positive or negative situations.
  • Teamwork – Desire to help build, and be part of, a close-knit team.
  • Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
  • Time Management – Prioritizes and plans work activities efficiently.
  • Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time.
  • Dependability – Follows instructions and procedures and responds to management direction positively.

    • Preferred Qualifications

  • Ability Write in both French and English
  • High School diploma or equivalent
  • CompTIA A+ or equivalent experience
  • 1-2 years of previous Deskside experience
  • Good communication, time management and mathematical skills
  • Dependable and reliable
  • Attention to detail and documentation – you take pride in your work.
  • Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
  • Clean criminal record and driving abstract.
  • WBM Technologies

    Deskside Technician

    Found in: Talent CA C2 - 9 hours ago

    WBM Technologies Alberta, Canada Full time

    Deskside Technician · WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have ...

  • Coreio Inc.

    Contract Project Technician

    Found in: Jooble CA O C2 - 3 days ago

    Coreio Inc. Calgary, AB, Canada

    Coreio is a leading Canadian-based Elite ServiceNow partner and IT Managed Services provider that delivers to mid-sized to enterprise-scale companies across North America and beyond. We build on our 40+ year history as a trusted technology partner and apply our experience as in-h ...