Career Advisor/case Manager - Vancouver, Canada - YWCA Metro Vancouver
Description
Job DescriptionUnder the general supervision of the Case Manager Coordinator of the WorkBC Centre, the Career Advisor/Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan.
The Career Advisor/Case Manager will support Clients with achieving their employment goals by referring them to WorkBC interventions such as, Skills Training, Short term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc.
The Career Advisor/Case Manager will support Clients through employer connections to secure and maintain employment by monitor their progress, and provide job coaching.
Responsibilities:
- Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model
- Work as part of a multifaceted and multiagency team to deliver a comprehensive employment program designed to meet the individual needs of all Clients including those of specialized populations.
- Work within a outcomebased contract
- Assess Clients and ensure they are referred to appropriate interventions
- Administer Formal Needs Assessments with Clients using a variety of assessment tools
- Develop and monitor Return to Work Action Plans with Clients
- Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database
- Ensure file consistency for government audits
- Move Clients towards developed goals
- Book Clients in workshops and monitoring attendance
- Work within government compliance regulations
- Market to the catchment communities
- Keep abreast of labour market trends, employment issues, community resources, job training, and employment opportunities. Be familiar with and able to work with Clients using the latest technology
- Assist Clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and Wage Subsidy
- Act as a champion of the program, promoting our services throughout community and networking events
- Work Closely with the Quality Assurance team and the Office Manager to ensure accuracy in data entry and service delivery
- Adhere to onsite Health and Safety Procedures
- Other duties as assigned
Qualifications:
- Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is a strong asset
- Fluent speaking and writing English and the ability to write strong Client/Service Rationales that supports service referral/delivery
- Ability to speak a second language is a strong asset
- Up to date with the latest job search, career exploration/labour market practices
- Passion for helping jobseekers achieve their goals
- Strong team player & able to show initiative
- Ability to work in a flexible environment and relate well with others
- Minimum of a Bachelor Degree, career counselling certificate, or a combination of relevant work and experience. Must have excellent computer skills
- A valid criminal record check (including working with vulnerable populations) is required
Leslie A Martin
Operations Manager, WorkBC Tri-Cities
_No phone calls please._
- Please note this posting will be open until positions are filled._
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