Customer Service Representative - Hamilton, Canada - IAA, Inc.

IAA, Inc.

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IAA, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in Hamilton, ON.

IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec and Atlantic Canada.

IAA's national service offering allows sellers to standardize processes across the country, and provides buyers with Canada's most extensive selection of salvage vehicles.

IAA has nearly 4,500 talented employees and more than 200 facilities throughout the U.S., Canada and the United Kingdom.

The Customer Service Representative I addresses all customer inquiries under the direction of the Office Supervisor, including all clerical duties needed in the office.

Job Duties/ Responsibilities:

Process orders and assignments
Enter data into the computer system
Reference pricing and delivery information
Perform word processing assignments, filing, and related clerical duties
Respond to customer questions, complaints, and requests
Set up new records and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process all necessary paperwork in preparation for auction day, securing necessary approvals
Performs other duties as assigned

Education:

High School diploma or equivalent experience preferred
02 years' previous work experience

Job Requirements:

Able to communicate effectively with customers
Ability to function well as part of a team
Basic computer skills
Time management skills
Positive attitude
Ability to work independently
Clear communication skills
Professional and clean appearance
18 years of age or older

What do we have to offer?

Competitive Wages
Health and Dental Benefits
RRSP Company Matching
An Opportunity for Career Growth
A Team Oriented and Engaging Environment

In return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, Employee Stock Purchasing Options.

IAA is an equal opportunity employer. IAA is a drug-free workplace.

Please note that any employment offers are contingent upon successful completion and passing of a background check.

Job Types:
Full-time, Permanent

Pay:
$19.00 per hour

Benefits: