Coordinator, Rentals and Events - Montréal, Canada - MUSEE McCORD STEWART

MUSEE McCORD STEWART

Verified Company

Montréal, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Under the supervision of the Head of Marketing and Visitor Experience, the incumbent is responsible for managing room rentals and events that take place at the Museum.

Duties and Responsibilities

Room rentals and partner events

In collaboration with the Head of Marketing and Visitor Experience, help develop the annual room rentals plan;
Track key performance indicators (revenue, expenses, satisfaction) and produce a monthly report;
Write communications for rentals and oversee their revision and translation (website, brochure, newsletter, etc);
Provide impeccable customer service and followup as necessary (quotes, meetings, contracts, billing, satisfaction);
Coordinate sponsorship agreements and ensure benefits are managed properly;
Maintain a clean data list in the CRM (current customers, prospects, etc.);
Provide internal coordination (room reservations, procedures, booking guards and technicians, etc.);
As needed, represent the Museum at professional events.

Internal events

Take part in brainstorming meetings for internal events;
Coordinate suppliers (photographer, DJ, staff, equipment rental, etc.) as needed and negotiate contracts;
Coordinate alcohol permit requests, buying drinks, equipment rental, etc;
Provide internal coordination (room reservations, procedures, booking guards and technicians, etc.);
Coordinate and help with set up and take down, and ensure the event runs smoothly;
Track KPIs (number of participants, costs, satisfaction) and produce a monthly report.

General

Update the expense report;
Optimize practices and procedures;
Coordinate interns' work as needed;
All related tasks.

Employment Conditions

Fulltime position; occasional work outside of regular hours for certain events; Probation period: 3 months;
Starting date: as soon as possible;
Competitive compensation.

Qualifications and Profile Required

College or university education in marketing, communications, recreation, cultural organization management or other related training;
Experience in event coordination and customer service (2 to 3 years);
Good knowledge of the use of databases (Sugar CRM an asset);
Mastery of Office Suite software (Word, Excel, PowerPoint);
Bilingualism (French, English) and writing skills;
Planning and organizational skills;
Sense of responsibility and autonomy; ability to propose solutions;
Thoroughness and attention to detail;
Great facility with the public politeness, diplomacy;
Ability to work under pressure and in a team;
Keen interest in heritage and cultural activities.