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- Provide strategic counsel to Project Managers, Communicators, Managers, Directors, General Managers and Members of Council.
- Provide leadership in identifying opportunities for meaningful public input on projects.
- Develop engagement strategies, budgets, implementation plans and ongoing reports to successfully execute and manage diverse corporate engagement projects.
- Assess and improve the engagement process and knowledge of engagement within The City of Calgary.
- Contribute to the Engage Resource Unit (ERU) work plan deliverables and provide updates to ERU leadership.
- Provide written and verbal progress reports on engagement initiatives including: engagement feedback, emerging issues, relevant risk mitigation and emerging themes from input.
- Prepare facilitation guides, host event briefing sessions for team members, mentor staff on facilitation and de-escalation techniques and conduct facilitation of small and large groups in a variety of settings and on diverse topics.
- Collaborate with communications/marketing staff to prepare for and promote engagement events. Qualifications
- A completed 2 year diploma in communications, public relations, social sciences, community development, planning, public policy or a related discipline and at least 8 years of experience in an applicable field; OR
- A degree in communications, public relations, social sciences, community development, planning, public policy or a related discipline and at least 6 years of experience in an applicable field.
- Previous public engagement experience is preferred.
- International Association for Public Participation (IAP2) training will be considered an asset.
- Success in this position requires effective critical thinking, interpersonal and customer service skills along with strong organizational skills.
- Demonstrated ability to be politically sensitive and respond to multiple and conflicting priorities.