Transfer Specialist - Burnaby, Canada - Forest Lawn Funeral Home
1 week ago
Description
The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.JOB RESPONSIBILITIES
Transfers
- Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chainofcustody, paperwork, and deceased identification
- For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
- Enters deceased event information into proprietary software according to company procedures
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance
- Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
- Fuels vehicles as necessary
- Follows safety guidelines and expenditure processes
- Maintains personal protective and transfer supplies in vehicles including cleaning products
- Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
Minimum Requirements
Education
- High School Diploma or equivalent
Licenses
- Driver's license with an acceptable driving record
Experience
- At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
- Ability work schedule to support business needs including weekends and nights
- Ability to work oncall weekends, nights and holidays rotation
- Ability to lift up to 75 pounds; push/pull up to 200 pounds
- Ability to drive in hazardous, heavy traffic, and weather conditions
- Basic computer skills required
WORK CONDITIONS
Work Environment
- Work indoors and or outdoors during all seasons and weather conditions
- Local and/or multiple location traveling required
- Comply with Field dress code policy
- Frequent, continuous periods of time standing, up 6 hours per day
- Climbing stairs to access buildings frequently
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Lifting, pushing, pulling up to 75 pounds
- Working beyond "standard" hours as the need arises
- Local travel up to 100% using company vehicle
Job Type:
Part-time
Pay:
$22.65-$23.50 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Work Location:
In person
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