Opera Pms Operations Lead - Toronto, Canada - AccorHotels

AccorHotels

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:

This project encompasses all Fairmont Hotels across Canada and the United States and requires extensive travel and extended stays on property at involved hotels.

Responsibilities:

Facilitate change management and provide expert guidance in onsite meetings, training, and activities

- training, cutover, go live, etc.
- complete project tasks and deliverables as assigned and/or required;

Work with internal business partners in developing and implementing specific processes and work flow;
Act as the relay for communications between the project team and stakeholder;
Perform other duties as required.
Extensive travel will be required.

Qualifications:

Department head level leadership experience in luxury hotel operations
Housekeeping, Front Office, Central Service, or Reservations.
Experience and knowledge of luxury hotel standards, policies & procedures are an asset
Experience in using Opera PMS
Opera Cloud knowledge an asset
Excellent verbal & written communication skills;
Excellent presentation skills;
Strong interpersonal skills and ability to manage change at all levels of the operation
Strong organizational, time management, and planning skills
Knowledge/understanding of Interfaces and system integrations is an asset

Personal Characteristics:

Ability to work effectively with people in a fast paced environment, while remaining positive
Selfstarter; displaying initiative; highly organized and outstanding communication skills
Excellent problem solving skills and ability to quickly make decisions
Strong project management and ability to manage multiple ongoing projects

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS