Sales Executive - Toronto, Canada - CMC Markets
Description
We have a new opportunity for an Sales Executive to join our Premium Client Management team. This role will be based in our Toronto officeThis is a permanent position.
Are you an engaged and enthusiastic individual looking for:
- Your next challenge? to work for a Global firm with an award-winning trading platform?
- A company which focuses on growth and development
- Company perks such as LinkedIn Learning, referral bonuses
- 15 days vacation + birthday leave, RRSP contributions plus Health and Dental etc.
- Convenient location, office in Downtown Toronto
Role & Responsibilities
As our Sales Executive, you will work collaboratively with the entire Canadian team including Onboarding Specialists, Marketing and Sales Traders.
- Provide proactive and timely support for the client onboarding process;
- Identify sales opportunities where possible, including new client profiling to identify high value clients;
- Provide excellent and high calibre client service to ensure a positive client experience;
- Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner;
- Proactively identify and cross sell additional products and services to existing clients;
- Proactively identify opportunities to improve the client experience;
- Provide excellent and high calibre client service to ensure a positive experience for all clients;
- Proactively respond to and manage inbound client queries professionally and efficiently;
- Effectively deal with client queries, focussing on getting it right first time;
- Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service;
- Act as a brand ambassador in all client interactions;
- Commitment to understanding the customer needs and requirements.
Key skills & Experience
- Demonstrates passion and enthusiasm for our products and services
- Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships
- Excellent verbal and written communication skills
- Negotiation Skills
Benefits
- Competitive salary + Commission.
- CMC Benefits hub, Social Club, LinkedIn Learning + more.
- Generous L&D program so you can continue to build new skills to grow your professional career.
- Receive an extra day of annual leave after each year of service (max 20 days).
Job Type:
Permanent
Salary:
$65,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Toronto, ON M5J 0E7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Will you now or in the future require sponsorship for employment visa status?
- What are your salary expectations?
- Are you comfortable working full time in office?
Work Location:
In person
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