Customer Service Representative- Night Shift - Oakville, Canada - THE MONITORING CENTER
Description
Why Work For The Monitoring Center:
- A diverse international organization full of fun and friendly people
- Endless career opportunities
- Family owned and operated
- Over 20 years in business
- Genuinely caring management and owners
- Rewarding rolls helping others in their times of need
Compensation and Benefits:
- Paid Training (4 6 weeks)
- Medical and dental (after 3 months)
- Monthly Summer BBQs/Pizza lunches
- On Site Parking
- Inclusive perks and benefits
About Us:
The Monitoring Center is the company for you if you are looking to work within a challenging and rewarding field with the opportunity to make a difference in our customer's lives.
The Monitoring Center has a dedicated team of employees to ensure that our alarm, customer service and follow up are the keys to an effective alarm-monitoring program.
For the last 22 years The Monitoring Center has been providing 24/7 full service alarm monitoring on all types of alarm systems.
This includes:
burglary alarms, fire alarms, panic alarms, medical alarms and many more.
The Monitoring Center is a ULC/UL rated central station as well as a CSAA certified station with a history of only success.
In this position, similarly to a 911 dispatcher, our staff dispatches the police, ambulance, fire department or guard service depending on the various signals received and the various requirements from our customers.
Key Responsibilities:
- Respond to incoming alarm signals in a prompt and efficient manner, ensuring excellent response time
- Telephone and interpersonal skills
- Listens to customers' needs and/or problems
- Determines which course of action should be taken based on customer needs and follows established procedures and guidelines
- Dispatch Authorities
- Data Entry
Job Types:
Full-time, Permanent
Pay:
From $17.00 per hour
Expected hours:
per week
Benefits:
- Casual dress
- Company events
- Dental care
- Onsite parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 12 hour shift
- Holidays
- Weekends as needed
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Work Location:
In person
More jobs from THE MONITORING CENTER
-
Collection Agent
Oakville, Canada - 2 weeks ago
-
Office Administrator
Oakville, Canada - 3 weeks ago
-
Sales Agent
Oakville, Canada - 3 weeks ago
-
Accounting Supervisor
Oakville, Canada - 3 weeks ago