Market Manager - Surrey, Canada - Circle K
Description
About Circle K
We know that you can work anywhere. However, working at Circle K is the start of something great
Join a global family of 130,000 people in over 16,000 stores and 25 countries to make our customers lives a little bit easier every day.
pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve.
No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
When you grow, we grow - together.Summary
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
- Support a group of store operators on all aspects of store operations. This includes controls, promotional activity, paper flow, community involvements, store inspections and overall performance.
- Prioritize customer service, engagement and expediently resolve escalated customer concerns.
- Conduct market meetings, deliver training initiatives and inform store operators of directives.
- Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
- Monitor sales, competitive pricing, sales incentives and promotional programs.
- Execute all security, mystery shop, as well as health and safety programs.
- Comply with all company standards and adhere to government legislation, such as ESA and WCB at each location.
- Actively participate in recruitment, selection and development of store operators and corporate managers.
- Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
- Ensure operational compliance with franchised Subway Restaurant locations.
- Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
- Communicate all required information and reports through proper channels.
- Contact and control outside services, as required.
- Follow merchandising programs, store sets, and participate in store renovations.
- Any special projects, as directed.
PROFILE REQUIREMENTS:
- Bachelor's Degree in business, marketing, or related field preferred or equivalent combination of postsecondary education and experience.
- Requires a minimum of 35 years of management experience with prior success in a retail and/or food services environment.
- Must have demonstrated leadership abilities, superior communication skills and resourcefulness.
- Customer Service oriented, emotionally intelligent with excellent people skills.
- Must be proficient in Microsoft Word, Excel and PowerPoint.
- Ability to work efficiently on your own
- A current valid driver's license with a clean abstract is required to operate company vehicle.
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