Program Coordinator - London, Canada - Thames Valley Children's Centre (TVCC)

Thames Valley Children's Centre (TVCC)

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently recruiting for 1 (one) full time (37.5 hours per week), temporary Program Coordinator in Autism & Behavioural Services.

This position will work primarily in Core Clinical Services and may support work in the Early Years Programs (Entry to School, Caregiver-Mediated Early Years), and Foundational Family Services.

This position is expected to begin in December 2023 and end November 2024. The designated office for this position is to be determined. Regular travel within southwestern Ontario may be required

Responsibilities:

Draft procedures, processes and practices for approval by ABS Leadership Team
Develop, implement, monitor, and evaluate registration and service delivery processes, and program evaluation criteria and data collection methods
Working in partnership with other staff to problem solve inquiries related to program issues, referrals, processing payments, data collecting and recording requirements, services and supports provided to parents and community partners, use of Electronic Medical Records, etc.
Track families from initial inquiries through to pick up into service, while in service through to rereferrals to ensure that each step is supportive of the family and meets standards of efficiency and effectiveness
Identify and address service delivery trends and anomalies, flag contentious issues and concerns related to process and service delivery and propose resolutions to Managers which lead to increased consistency across the region

Qualifications:

Minimum undergraduate degree in Business Administration, Marketing, Health Services, Social Services or other relevant program.
Experience with program development, project management and/or process development
Demonstrated leadership, coaching and mentoring skills
Strong interpersonal skills
Demonstrated ability to manage and prioritize multiple demands efficiently and effectively to meet deadlines
Understands and has experience working within models similar to TVCC philosophies and practices (i.e., Family-Centred Care, Life Needs Model and Solution-Focused Approach)
Demonstrated excellent attention to detail
Strong computer skills; proficiency in the MS Office Suite 2010 package of programs, especially Word, Excel, PowerPoint, in addition to GoldCare
A valid Ontario driver's licence and regular access to a personal vehicle
Proficiency in the French language would be considered an asset

Application Deadline:

December 3rd, 2023

Interested in Applying?:

Please note that TVCC has a mandatory COVID-19 vaccination policy. Any offer of employment will be conditional on providing proof of vaccination in accordance with our policy.