Customer Service Agent - Greater Sudbury, Canada - Executive Aviation

Executive Aviation

Verified Company

Greater Sudbury, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you

In Sudbury you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.

Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada's best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?

Executive Aviation is looking for a full-time Customer Service Agent to work at the Sudbury Airport (YSB) We are looking for someone with great customer service, who has flexible availability and who loves working in the tourism industry.

We offer a great training program This role would report directly to the Ops Lead.

What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The starting wage for this position is $17.00/hour. We offer comprehensive Health benefits for all part
- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals The sky's the limit with Executive Aviation.

Responsibilities;

Greeting passengers
Following airline specific checkin policies and procedures
Have proper security clearances
Provide preflight first class or priority seating grooming for the flight
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carryon allowances
Positively working with airline crew
Kindly enforce airline and airport policies and procedures to passengers
In some cases, learn how to bridge an airplane
Other duties as assigned

Qualifications;

At least 2 years in customer service role
Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
Previous airport experience would be considered an asset
Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
Strong communication skills
An ability to meet all conditions of employment:
Restricted Area pass issued by Transport Canada
A criminal background check
Hold a valid driver's license

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