Client Service Specialist - Ottawa, Canada - BMS Canada Risk Services Ltd.

BMS Canada Risk Services Ltd.

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Client Service Specialist

Location:
Ottawa, ON
(This is an office based role)

We require a French Speaker for this role.

Summary of Position:

BMS is a specialist Insurance Brokerage and we are hiring a full-time Client Service Specialist to join our award-winning team.

As a Client Service Specialist, you will be exposed to all aspects of our Canadian business and will work alongside the team to deliver exceptional member and client service.

Our Broking team works with professionals and business owners from a myriad of sectors including healthcare and professional services in relation to their Liability Insurance requirements.

We are looking for an outgoing, organized, and resourceful high performer who has attention to detail, strong written and verbal communication skills, and who embraces our culture and collaborative team approach.

Key Responsibilities & Accountabilities:

You will perform such duties that are reasonably associated with the position of a Client Service Specialist, including, but not limited to:

Direct member and client service;
Account management assistance;
Office administrative support;
Senior team support
Must have the ability to respond to changing demands to ensure the quality and accuracy of all tasks are being adhered to
Adhere to company and regulatory policies, procedures together with mandatory training & licensing requirements

Qualifications, Experience & Additional Capabilities:

Client service experience
Strong attention to detail and time management
Ability to manage multiple tasks and followup on uncompleted tasks
Ability to cope in a fastpaced environment, working independently and collaboratively within a team
Strong phone skills including listening and documenting information
Interest in working directly with new and existing clients
French speaking
RIBO License preferred but not required

Additional Capabilities and Assets
Problem Solving, Documentation Skills, Phone Skills, Analyzing Information, Multi-tasking, Working independently and collaboratively within a team.

You will personally demonstrate the organization's values:

Accountable
Entrepreneurial
Collaborative
Empowering
Disciplined

Other Information:

Full Time Position
Monday to Friday
Competitive compensation package, including comprehensive medical and dental benefits, generous vacation allowance, competitive salary, and opportunities for employersponsored training and education

Type d'emploi :
Temps plein, Permanent

Salaire : 50 000,00$ à 65 000,00$ par an

Avantages: