Administration Coordinator - Dartmouth, Canada - Blue Water Group
Description
Who we are?
Bluewater Group:
"Keeps you moving" - leaders in Warehousing & Logistics, Shipping supplies, Mobil branded Lubricants, for over 40 years. Blue Water Group has won the Deloitte Canada's Best Managed Companies Award 7 years in a row
At Bluewater Group we are committed and dedicated to creating a diverse and inclusive environment where our team feels comfortable to come to work everyday and most importantly enter the work environment knowing that they belong.
Summary
When you join our team you will have the ability to:
- Learn the ins and outs of our products and client base
- Be a problem solver and a go to person
- Have an opportunity to make a significant impact on the success of the operation
- Learn and thrive in an environment where there is always room for growth
- Collaborate with a diverse team of professionals
Summary:
The Administration Coordinator position serves as an important link between the internal and external stakeholders of the operations. The Administration Coordinator works closely with inventory and Billing and will provide back up and support when required.
Duties and responsibilities:
- Answer phone calls and direct or assist callers as appropriate
- Assist walkin customers and visitors
- Provide strong customer care
- General reception duties such as taking care of the mail, ordering supplies and assisting with office functions.
- Record and report meeting minutes
- Respond and follow up to customer inquiries
- Enter orders into SAP
- Investigate issues and discrepancies
- Liaison between customers and our operation and sales teams
- Work with third party providers to arrange services
- Trouble shoot problems, and communicate with appropriate stakeholders
- Assist in tracking orders & inventory
- Assist billing functions
- Maintain Customer portal
- Pull KPI's and other various reports from SAP
- Other duties as assigned
Qualifications and competencies
-
Must have's:_
- A postsecondary education
- Strong organizational skills and attention to detail
- Strong aptitude for problem solving and creating efficiencies
- Ability to prioritize conflicting demands
- Desire to work in a challenging, fast paced environment with tight deadlines
- Excellent written and verbal communication skills
- Maturity, professionalism, and high level of confidentiality and discretion
- Strong work ethic with a positive, cando attitude
- Demonstrated ability to work effectively as part of a team
- Willingness to lead and take initiative.
- A drive to produce highquality work
Job Types:
Full-time, Permanent
Salary:
From $40,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
In person
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