Training Manager - Toronto, Canada - Pizza Pizza

Pizza Pizza

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

"Always our best food, made especially for you." Pizza Pizza's mission is to make each and every occasion with us an enjoyable and memorable experience for both our customers and our team members.

Pizza Pizza is Canada's favourite pizza chain for a lot of reasons, but the most important one is our people.

Before that box ever arrives at your door, a diverse team of talented people make it happen, from the head office to the kitchen counter.

We are currently looking for a Training Manager to join this team at our Corporate Office, in Etobicoke, Ontario.

So, if you're looking for an exciting position where you can grow and advance, with training and support, Pizza Pizza delivers.

We think you'll like it here.

The Position

The Training Manager is a critical, highprofile role within our Training Team, focusing on developing and facilitating training programs for our future Franchisees and Team Members. This position involves a blend of classroom lectures, handson kitchen training, assessment development, and content creation. The Training Manager will ensure that our team is wellequipped with the necessary skills and knowledge, contributing to the overall success of our restaurants.

Responsibilities:

Manage various training experiences, including scheduling, communication, facilitation, and content development such as presentations, workbooks, and activities
Facilitate classroom lectures and handson training in the kitchen
Manage onsite restaurant training experiences, including the arrangement of schedules and maintaining effective communication with both trainees and instructors
Assess team members through Skills Observation Checklists, Capability Assessment, and provide detailed feedback and summaries on their progress
Oversee Certified Training Restaurants, conducting followups, process documentation, evaluations, and checkins
Participate in the review and refinement of training content, including, but not limited to, quizzes and activities
Requirements:
Experience in the culinary or hospitality industry
Proven experience in training facilitation and management, preferably in the culinary or hospitality industry
Strong organizational and communication skills.
Ability to implement effective training programs and assessments.
Familiarity with Learning Management Systems and content creation tools.
Ability to work independently as an individual contributor
Passion for teaching and developing others