User Support Technician - Abbotsford, Canada - PB30 CONTRACTING LTD.

PB30 CONTRACTING LTD.
PB30 CONTRACTING LTD.
Verified Company
Abbotsford, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Education:
College/CEGEP

  • Experience: 3 years to less than 5 years

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability:


  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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