Bookstore Sales Administrator - New Westminster, Canada - Justice Institute of BC

Description

Facilities**
Reporting
To:Senior
Manager,
Facilities****Justice Institute of British
Columbia**: Justice Institute of British Columbia (JIBC) is Canada's leading public safety educator with a mission to develop dynamic justice and public safety professionals through its exceptional applied education, training and research.

JIBC offers internationally recognized education that leads to certificates, diplomas, bachelor's degrees and graduate certificates; exceptional continuing education for work and career-related learning and development; and customized contract training to government agencies and private organizations worldwide.

Each year, over 36,000 students study at one of JIBC's six campuses in B.C., through online education, and at locations in more than 150 BC communities, as well as sites across Canada and around the world.

Our education contributes to safer communities and a more just society by providing professionals with the knowledge, skills and abilities to excel at every stage of their careers and make a difference every day.

As the Bookstore Sales Administrator, the overall purpose of the job is to provide administrative and sales support of Bookstore operations.

This position is also responsible for supervising and participating in the selection, stocking, purchasing and selling of merchandise and textbooks.

• Provides high level of customer service.
• Coordinates supply chain activities such as ordering and expediting.
• Processes sales and custom orders;
• Obtains and provides product information;
• Coordinates departmental timesheets;
• Conveys information to faculty, staff, students and other customers regarding the availability and pricing of required or recommended course materials.
• Maintains open lines of communication with other JIBC staff, vendor support personnel, and suppliers.
• Assists in the maintenance of inventory control.
• Performs sales, receiving, ticketing and display of inventory.
• Processes orders for shipping.
• Liaise with Manager, Ancillary Services for maintenance of inventory control; weekly, monthly, and yearend inventory counts and reports.
• Collects statistical accruals information and financial data using eCommerce and Agresso on a monthly basis for Manager, Ancillary Services and Finance Division
• Coordinates marketing, pricing, and merchandising of products; compiles data for procurement.
• Organizes and coordinates product photography for epurchases; liaises with Communications & Marketing department.
• Authorizes the purchasing of product, supplies, and services with a signing authority up to $500, as per Financial Services Policy.
• Responsible for signing, coding, and reviewing invoices for accuracy; contact suppliers for adjustments, discrepancies, and warranties as required.
• Assists Manager, Ancillary Services with maintenance of Bookstore related details on Intranet/Internet site.
• Reconcile Facilities Visa statements for Bookstore; signing and coding appropriately.
• Primary contact for US Customs brokerage for incoming international shipments to JIBC.
• Oversees communication with Technology Services Division and ecommerce service provider technical support for maintenance of computer equipment and software updates.
• Responsible for requesting maintenance work orders for any Bookstore department repairs or other general maintenance related services.
• Coordinates meetings with divisions/department leads for materials; meetings with vendor/supplier for new and existing products for the Bookstore.
• Provides oversight and guidance related to course materials; review enrolment numbers, past history, inventory levels and current adoptions in order to ensure appropriate quantities for purchase and to buy back.
• Primary contact for special orders and new item inquiries; provides quotes for screen printing, high volume orders, and specific department custom orders (Example: departmental uniform clothing and accessories).
• Manages charitable and donation Bookstore items for JIBC events and departments.
• Supervises and supports Bookstore Sales Associate.
• Organizes storage space for active and inactive products and supplies; safely and effectively moving stored items, replacing damaged supplies, and removing useless equipment or display props.
• Research innovating and new products.
• Key Liaison for Finance Division responsible for any relatable communication including updates on overdue invoices or statements.
• Represent Facilities for variety of committees, relatable to Bookstore operations.
• Manage and approve Request of Leave and scheduling of Bookstore
• Sales Associates.
• Training and recruiting JIBC s