Customer Service - Edmonton, Canada - Running Room

Running Room
Running Room
Verified Company
Edmonton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Edmonton - Customer Service


Responsibilities:


  • A Customer Service Associate coordinates the online process for orders received through our online shop. Ensures orders are prioritized and fulfilled promptly through Running Room's standards and methods.
  • When presented will take ownership of a customer complaint and resolve it with the systems, methods, and procedures available under Running Room and the supervisor's guidelines.
  • Reasonable timelines will be made to enable individuals to perform at a level essential to providing excellent customer service to our online guests.
  • Daily tasks for the Customer Service team.

Qualifications:


  • Basic knowledge of Microsoft Outlook, Word, and Excel as well as personal online ordering experiences will be an asset.
  • Flexible availably including Saturdays and some holidays
  • French as a second language would be an asset.
The work environment is our Home office in Edmonton
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