Service Now Business Analyst - Montréal, Canada - Dovre Group
Description
Introduction:
Dovre Canada Limited is pleased to offer the following opportunity: ServiceNow Business Analyst located in Montreal.
- Please note that the client requires employees (including contractors) to report to the office a minimum of three days per week starting day one of employment._
Function:
ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed.
Requirements:
- 5+ years' experience as Business Analyst in ServiceNow environment
- Experience on ServiceNow ITSM, CSM, ITOM, SPM
- Strong communication and facilitator skills to interact with stakeholders and support them in the elicitation of requirements, validation testing and providing training
- Technical knowledge on ServiceNow to interact with the development and QA team
- Selfstarter, sense of urgency. Able to work with ambiguity.
Offer:
Information:
For more information about the position above or working for Dovre Group, please contact:
Shauna Pierce
Senior 360 Recruiter
LI-SP1
Alanna Buckle
360 Recruiter
LI-AB1
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