Change Management Advisor - Montréal, Canada - CBC/Radio-Canada

CBC/Radio-Canada

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Family Business Support

Primary Location Montreal

Position Language Requirement Bilingual (English / French)

Language Skill Level (Reading) C

Language Skill Level (Writing) B

Language Skill Level (Speaking) C

Status of Employment Contract

Work schedule(s) Full-time

Work at CBC/Radio-Canada

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
A place with purpose. _CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we're transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.
This is a hybrid role with the requirement to work in the office 2 days a week.

The opportunity

Are you passionate about change management and leading organizations through the process of project conception to adoption? In this key role, you will support the sector in developing and delivering change management initiatives that are critical to the project's success.

Reporting to the Senior Director, Broadcast Solutions, you will be joining the Business Relations team within Technology & Infrastructure at a critical juncture as we embark on a multi-year journey to overhaul and modernize various platforms and technologies.

As a Change Advisor to various Business Relations initiatives, you will be responsible for accelerating implementation through the planning and delivering of change strategies at all phases of the project.

The key areas of focus for this role are to build and support readiness across the organization with various stakeholders, end user training, in collaboration with our Learning & Development partners, and user adoption.

You will also play a critical role in conflict resolution, acting as primary facilitator and using your decision analysis skillset to aid the business determine its approach at all levels of the organization.

You will also work with business leaders & advocates to ensure they become change sponsors and support project teams in integrating change management activities into their project plans.

You will collaborate with the Transformation Office to ensure the change management plan is adopted seamlessly across all components.

This role can be based in either Montreal or Toronto. Note that travel will be required.

Key Responsibilities

Develop and execute the project's change management plan, including collaborating on the communications plan, guiding stakeholders in development of future workflows, assessment and mitigation of enduser impact how to assess impact.
Lead the transformation effort across all business units, including defining needs, ensuring alignment with the vision and objectives, organizing and planning projects, managing change and delivering business benefits.
In collaboration with the Organizational Transformation team, you will be part of gap analysis and strategy creation for the entire project.
In collaboration with the Learning & Development team, you will design and facilitate enduser training plans and post go live adoption strategies.
Support the design, development, delivery and management of project communications.
Collaborate on the assessment and analysis of project workflows while optimizing change strategies.
Create plans and activities to prepare the project team and change agents for enduser training deployment.
Analyze issues encountered by business units to diagnose the situation and determine the best response strategies to realign and define capabilities, structures, responsibilities, processes, practices, etc.
Undergraduate degree in business administration or a field relevant to organizational transformation, or combination of training and experience deemed equivalent and relevant
Minimum five (5) years of experience in a comparable organizational transformation role or relevant industry experience
Experience working on largescale strategic and crossfunctional projects (ex. ERPs)
Experience in organizational change and user adoption in a largescale enterprise wide change effort
Experience in conflict mediation in a highly politicallycharged and matrix environment
Knowledge of organizational development and change management concepts
Knowledge of process improvement methods and tools (e.g., Lean Six Sigma, developing matrices, flowcharts or other views to make information understandable, performance dashboards)
Possess an acute business acumen and ability to identify organizational issues and challenges.
Strong ability to an