Technical Account Manager - Vancouver, Canada - Transoft Solutions

Transoft Solutions
Transoft Solutions
Verified Company
Vancouver, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

In its 32nd year and with over 50,000 users in 150 countries worldwide, the company's success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver.


About the Opportunity:

We currently have an exciting opportunity for a
Technical Account Manager, focused on traffic safety.

The Technical Account Manager is responsible for having a deep understanding of prospective clients' technical requirements and facilitating seamless communications between the clients and technology teams.

This role is ultimately responsible for executing strategic B2B and Strategic Selling activities, generating business through both new and existing customer channels.


  • NOTE: This is a hybrid role where the incumbent will be expected to work a minimum of 2 days per week in the office.
_We are scheduled to relocate from Richmond to the Waterfront area of Vancouver in April 2024._


In this role, you will be expected to:

  • Be a catalyst for new licensing opportunities, conducting proactive demand generation with sales engagement software;
  • Conduct webbased product demonstrations to generate new leads with both current customers and prospects;
  • Collaborate with internal teams to execute strategic and tactical B2B and Strategic Selling activities;
  • Provide and/or coordinate pre
- and post-sales support for customers and partners;

  • Develop a plan to achieve quarterly/annual sales objectives across multiple products;
  • Meet objectives around pipeline generation, opportunity management, forecasting in CRM, customer retention, and account management to achieve annual quotas;
  • Assist in managing projects from initial proposal through scoping to contractual agreement, including data collection, analysis, and results sharing;
  • Attend trade shows, conferences, and meetings to promote Transoft's products.

About You:


  • You have a postsecondary education in a transportation discipline.
  • You have at least 34 years of experience in traffic engineering, transportation engineering, or transportation safety;
  • You have exceptional communication skills (verbal, written and presentation);
  • You have strong active listening skills and are responsive to customers' needs;
  • You have demonstrated experience in building strong customer relationships;
  • You have a technical mindset and are an analytical thinker;
  • You have experience with MS Office Suite and CRM systems;
  • You thrive on challenge and exceeding your goals;
  • You must be able and willing to travel within the USA and Canada.

About Us:


  • We offer a flexible working environment that embraces both inperson and remote work;
  • We're committed to providing professional growth and development opportunities;
  • We give back to our communities through global initiatives and donations;
  • We work hard, but we like to have fun too
  • At Transoft Solutions, we embrace diversity, as we strongly believe that our diverse backgrounds, coupled with our cultural and experiential differences make us stronger and better positioned to support our global customers. We are a collaborative group of individuals who value respect, professionalism, creativity, drive and compassion, and we pride ourselves in being a socially responsible company that does its part in making the global community a better place for everyone._
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