Manager, Recruitment and Homeownership - Toronto, Canada - Habitat for Humanity Greater Toronto Area

Habitat for Humanity Greater Toronto Area

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Manager, Recruitment and Homeownership

Reports To:
Director, Family Partnerships

Division:
Family Partnerships

Terms of Employment:
Full-time 18 months Contract, Monday - Friday (9 am -5 pm)

Salary:
$52,000 - $64,000 / year

Location: 155 Bermondsey Road, Toronto ON. Habitat GTA currently deploys a hybrid working environment, asking staff to come onsite once (1) per week at minimum.

Who We Are

Habitat for Humanity GTA is greater Toronto's most recognized provider and advocate of solutions that tackle our region's housing crisis.

Our mission is to create a world where everyone has a safe, quality place to live.

We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region.

With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities.

Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families.

We are a land developer, a home builder, a fundraiser, and a mortgage holder.

In support of our homebuilding operations, Habitat GTA operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes.

Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive GTA for everyone.

The Opportunity

The Recruitment and Homeownership Manager, will be responsible for overseeing all aspects of the recruitment and file review process for potential partner families (applicants).

This role will handle all aspects of the applicant process, from developing and supporting outreach efforts, to managing the full file review process, to supporting applicants with the mortgage process and ultimately assisting during the signing of required legal contracts with successful applicants.

This role will involve direct interaction with potential partner families throughout the review process and will be focused on optimizing the customer experience for our applicant families.

The Recruitment and Homeownership Manager, will have one direct report, Coordinator, Family Partnerships as well as the management of one volunteer team: the Volunteer Review team.

This position will work closely with all members of the Family Partnerships team to ensure the effective processing of potential applicant and the smooth transition of successful partner families into their new Habitat homes.

This role will also work closely with the Director, Family Partnerships to provide thought leadership on process improvements within the review process, optimization of our recruitment efforts and mobilizing and growing our relationship with external stakeholders, such as financial institutions and Community Partners.

Presentations to community partners and organizations will also be a key area of engagement.

Your Impact

Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
Learn, understand and participate in the Health and Safety Program
Arrange and schedule, virtual or inperson interviews and home tours
Prepare and present recommended files for review by the Family File Review Committee
Prepare appropriate legal documents and arrange for review with applicant family
Coordinate the occupancy and closing periods with the Partner families, appropriate lawyers, mortgage specialists and colleagues on the FP team
Manage team of Volunteer Reviewers
Ensure Volunteer team is kept up to date on new Partnerships, projects, policy changes and other meaningful changes to the Habitat GTA Homeownership program.
Provide training for new volunteers or for new technology implemented by the Family Partnerships team
Alongside the Director, Family Partnership, and the MarComm team, develop and implement a multifaceted awareness and recruitment strategy.
Collaborate with the MarComm team towards utilization of an assortment of marketing channels such as digital, community engagement, partnership creation, print media, media engagement.
Work with Community Activation Coordinator to build community awareness of the Habitat GTA Homeownership program and foster strong partnerships with community organization and businesses in our communities served.
Analyze our recruitment process to determine if our outreach efforts are reaching the intended audience
Additional responsibilities include
Liaise and strengthen relationships with external stakeholders including but not limited to; developers, lawyers, financial institutions and other sectoral partners
Working with Executive Lead, Director and Senior Manager on annual business planning and ongoing departmental reporting to CEO, Board of Directors an