front desk agent - Charlottetown, Canada - Canada's Best Value Inn & Suites

    Canada's Best Value Inn & Suites
    Canada's Best Value Inn & Suites Charlottetown, Canada

    3 weeks ago

    Default job background
    Description
    • Education: No degree, certificate or diploma
    • Experience: 1 to less than 7 months

      • Work setting

    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Provide customer service

      • Computer and technology knowledge

    • Central reservation system (CRS)
    • Spreadsheet

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Judgement
    • Organized
    • Reliability
    • Team player

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?

      • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits

      • Financial benefits

    • Group insurance benefits
    • Work Term: Permanent
    • Work Language: English
    • Hours: 16 to 24 hours per week