Branch Operations Manager - Kelowna, Canada - BMO Financial Group

BMO Financial Group

Verified Company

Kelowna, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

1484 Water Street Kelowna British Columbia,V1Y 1J5

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Provides input to the market business development plan.
Support the solution and implementation of addressing client concerns and escalations, as required.
Performs risk assessments and monitoring to ensure there are no breaches in compliance.
Makes recommendations to management about risk and regulatory requirements and compliance.
Recommends and implements solutions based on analysis of issues and implications for the business and the client.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decisionmaking.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and adhoc reports, and dashboards.
Ensures the effective implementation of Bank initiatives and programs.
Models a mindset for continuous improvement and champions alternatives.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Prepares documentation of compliance monitoring and risk assessments, and findings to management as per guidelines.
Executes administrative reviews and filings according to Bank policies and procedures.
Ensures Branch organization and delegation templates are in place and up to date.
Monitors daily transactions, monthly transactions, and reports in accordance with regulatory guidelines and internal policies.
Supervises cash and securities related responsibilities (cheque and securities deposits, cheque issuance, vault, box count, etc.) and operational compliance in the branch.
Oversees maintenance of Policies and Procedures Manual as required by internal and external changes.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Monitors operational controls to identify any deficiencies and supports the initiation of appropriate corrective actions to ensure controls are adequate.
Identifies and analyzes factors which may affect risk mitigation within the market and compliance with applicable regulatory requirements
Monitors to ensures Branch adherence to internal/external Compliance regulations and requirements
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Supports the Trainee mentorship and supervises performance during and subsequent to their 18month training period.
Leads/participates in the design, implementation and management of core business/group processes.
Develops and manages a business/group program.
Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Performs various operat