Program Assistant I, Open Learning - Kamloops, Canada - Thompson Rivers University

Thompson Rivers University

Verified Company

Kamloops, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Provides a wide range of administrative support, including receptionist services, for Open Learning.

MAJOR DUTIES & RESPONSIBILITIES

Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves daytoday problems, handles sensitive material.
Performs secretarial duties which include word processing a variety of documents such as correspondence, contracts, evaluation summaries, exams, memos and spreadsheets; including taking of minutes.
Provides receptionist services and handles all programrelated inquiries. Collects, sorts, distributes and may open mail for designated department.
Sets up and maintains all filing systems, records, and office supplies inventory; maintains, troubleshoots and reports malfunctioning office equipment.
Liaises with internal and external contacts regarding program requirements.
Informs and advises both incoming and ongoing students of fees and any missing documentation. Manages and enters all student data and files, and generates reports.
Assesses student transcripts for program requirements: assesses and monitors student's records and notifies the Program Coordinator of any deficiencies associated with promotion and graduation.
Prepares and maintains mailout learning manuals/ learning guides/ exams/ Information Guide/ admissions packages/ graduation packages.
May arrange meetings, travel arrangements, locate and assemble background information, books physical facilities and equipment for meetings, and may assist in arranging events.

REPORTS TO
Associate Director, Student Engagement & Experience

QUALIFICATIONS

EDUCATION:

Grade 12, plus six months postsecondary courses including all Microsoft Office programs or equivalent

EXPERIENCE:

Three years' related experience, including one year experience with electronic data entry and word processing and use of Microsoft Office programs

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Ability to perform electronic word processing at 60 wpm and data entry
The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
The proven ability to effectively use Excel, PowerPoint and other Microsoft programs
Ability to communicate effectively both verbally and in writing
Ability to deal courteously and tactfully with students, staff and members of the general public
Ability to manage student files, records and maintain student confidentiality
Ability to prioritize and coordinate workload

WORKING CONDITIONS