Medical Office Department Lead - Toronto, Canada - Union Hearing Aid Centre Limited
2 weeks ago
Description
Currently, Union Hearing Aid Centre is looking for a Department Lead to join their Med-El team. Through our partnership with MED-EL, we are able to provide all sound processors, parts, accessories, replacements, and repairs. This department acts as the Canadian representative for MED-EL, ensuring that the account runs smoothly and efficiently.This is a full-time, permanent position. The office is located in the heart of downtown Toronto and is easily accessed by the TTC.
Founded in 1922, Union Hearing Aid Center was the first hearing aid office in Toronto.
Now, 100 years later, the practice has grown to include 20 staff members, including Audiologists and Hearing Instrument Specialists who help service over 20,000 satisfied patients.
Responsibilities
- Process patient and 3rd party purchases
- Facilitate device upgrades for eligible patients
- Process internal orders for MED-EL field staff
- Prepare month end reporting
- Ensure Health Canada Compliance with inventory and new device launches
- Assist with new device launches for all Canadian Cochlear Implant centres
- Handle registration card inputs and warranty returns
- Shipping and tracking
- Order stock for the practice
Qualifications
- University degree or equivalent experience
- Proficiency and experience with medical products/devices is an asset
- Experience with 3rd party billing; ODSP, ACSD, DVA and WSIB is an asset
- Strong customer service acumen
- Bilingual (English/French)
- Demonstrated competence working with databases and Microsoft Office
- Ability to multitask and prioritize to meet deadlines
- Excellent attention to detail
Job Types:
Full-time, Permanent
Salary:
$50,000.00-$54,000.00 per year
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Work Location:
In person
More jobs from Union Hearing Aid Centre Limited
-
Medical Office Department Lead
Toronto, Canada - 1 day ago