Ets Outreach Coordinator Summer Student - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:48682**- 1 temporary full-time positions for up to 5 months intended specifically for students currently enrolled in a business, marketing, communications, or related post-secondary diploma or degree program, commencing in April / May 2024_

Are you an enthusiastic individual who likes to engage and motivate others? If you enjoy interacting and working with the public, then this is the opportunity for you

Edmonton Transit Service (ETS) is excited to engage with riders and Edmontonians at community events and major festivals throughout spring and summer 2024

Supporting ETS' ridership experience initiatives, you will coordinate and execute on site activities with festival and event organizers, with a focus on connecting with riders and residents throughout spring and summer.

In addition, you will be on site at festivals, events, attractions and transit stations representing ETS and having conversations with current and future transit riders.

As a part of this team, you will:

Under the direction of the ETS Customer Engagement Associate, work with internal and external stakeholders to plan and execute ETS' participation in community events, festivals and partner initiatives. This includes the development of marketing materials, signage, and coordinating on site activities and engagement initiatives.
Act as the liaison between external stakeholders and ETS when planning and executing youth engagement initiatives
Represent and promote ETS at various community events, festivals, events, attractions and transit facilities
Provide transit information to and assist riders of all ages and abilities with navigating ETS as needed
Support ETS ridership experience initiatives by promoting ETS as safe, reliable and convenient, to current and potential riders.
Monitor and track the performance outreach activities
Provide support to other areas within ETS on an asneeded basis
Perform other duties as required to support ETS Customer Engagement & Retention programs

Qualifications:

Current enrollment fulltime at a postsecondary institution, in a business, marketing, communications, or related postsecondary diploma or degree program
Experience with marketing, event planning and execution and execution of action plans
Experience interacting with the general public

Assets

Experience using public transit including a working knowledge of transit routes and services, information tools for trip planning, and fare products
Access to a vehicle to transport collateral to community events, festivals and transit stations, as needed

Skills Required for Success

Excellent oral and written communication skills
Excellent customer service skills
Excels at developing and implementing highly creative ideas
Excellent organizational and problem solving skills
Willingness to work independently and with a team, whether in an office environment or in the public
Experience making presentations to public groups and providing presentations to audiences of various ages and abilities
Ability to walk and stand for long periods of time
Commitment to a culture of inclusion and understanding
Alignment to our Cultural Commitments
Alignment to our Leadership Competencies

Conditions of Employment:

This position will be a combination of working from home and onsite working conditions
Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
Position will require some evening and weekend work

Additional Details:

Hours of Work: 40 Hours per week, Monday - Friday, with the ability to work evenings and weekends when required

Salary Range:
$ Hourly)

Talent Diversity Consultant:
JY/JR

The weekly hours of work for this position are currently under review and may change at a future time.

Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve.

We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed.

We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply.

To learn more, see the Art of Inclusion:
Our Diversity and Inclusion Framework and Indigenous Framework.

Classification Title:
Student Professional

Posting Date:
Feb 23, 2024

Closing Date:
Mar 10, :59:00 PM (MST)

Number of Openings (up to): - Student Position Full-time

Union:
CSU 52

Department:
Edmonton Transit Service

Work Location(s): 15th Floor Edmonton Tower, Avenue Edmonton T5J 0J4