Configure OS Ticket

We are currently developing a configurator that sends messages to our server. At the moment, the system only processes and forwards these messages via email. · We would like to extend the functionality: · Task: · Modify the current logic so that all configurator messages are auto ...

We are looking for a consultant to help us design and implement ZOHO Desk for our business (we currently use ZOHO and our e-mail system is microsoft outlook). · We are looking for someone with deep knowledge and expertise in implementing and using ZOHO desk, to do the following: ...

We're seeking a skilled freelancer to help us set up Jira Service Management (Cloud – Free version, 2/3 agents) for our clients. · The goal is to allow clients to submit support tickets via email and a web portal, · and enable our IT team to manage respond and track these tickets ...

JOB TITLE · Freshdesk Enterprise Configuration — Workflow Automation, Client Portal & Multi-Team Routing · --- · SKILLS (5) · Freshdesk · Help Desk Software · Workflow Automation · Configuration Management · API Integration · --- · SCOPE: Medium · EXPERTISE: Expert · CONTRACT: Fi ...

We are seeking an experienced customer support agent to join our team. The ideal candidate will have excellent communication skills, problem-solving abilities, and knowledge of customer service principles. · Provide exceptional customer service via phone, email, or chat. · Analyz ...

We are looking for an experienced Zoho Desk consultant/admin to reconfigure our Zoho Desk setup to support proper claims and underwriting workflow management and reliable management reporting. · Ticket taxonomy design (Types, Categories, Custom Fields) · ...

We are launching Zendesk as our new customer service platform. · A Zendesk implementation project overview is needed for consolidating multiple tools and workflows into one streamlined system. · ...

We are seeking an experienced freelancer to assist in setting up Zendesk for our telecommunications business. · Zendesk · Ticketing System · Customer Support · ...

We are looking for an experienced Freshdesk expert to audit optimize and enhance our existing support system. · ...

We are looking for an experienced Jira Service Management expert to set up a secure product support ticketing system for multiple external clients. · Customers can raise support tickets via form and email · Customers can track the progress of their own ticket WITHOUT logging into ...

An Australian ecommerce business is formalising its CX operating system and needs a senior Zendesk specialist to implement a fully structured SLA architecture. · We require advanced SLA configuration automation logic reporting integrity scalable system design. · This project will ...

We are a technology company currently standing up Freshservice. · Configuration and customization of the Customer Portal · ...

We are seeking an experienced WordPress Support System / CRM Specialist. You will review, redesign, and implement a streamlined customer support workflow for one of our clients. · The client previously used SupportCandy for support tickets. They took it offline due to usability i ...

We are an MSP using Halo PSA as our primary ticketing and operations platform.Halo is extremely powerful and highly customizable, · and we're looking for an experienced Halo PSA specialist to help us design, maintain, · and optimize our setup to keep it clean, · scalable, · and r ...

We are looking for a developer to build a small custom Freshdesk app that adds simple Action Buttons inside the Freshdesk interface.Agents should be able to click a button in the Freshdesk UI to quickly open hardcoded links, trigger webhooks or API calls with contextualized infor ...

We need an experienced specialist to set up Gorgias on our Shopify store. The goal is efficient day-to-day support with automated ticket handling. · ...

We are seeking an experienced HCL Domino Developer & Support Specialist to provide ongoing technical support and development services for our HCL Domino environment. · ...

We are seeking consultation support to assist with the setup and configuration of a Help Desk and ticketing system within HubSpot ServiceHub. The ideal candidate must have hands-on experience implementing and optimizing ServiceHub, or alternatively, strong experience with Service ...

Neeed help finishing last steps of an EspoCRM Cloud configuration most setup already complete just need troubleshooting and final connections. · ...

We are looking for a consultant with solid experience in email infrastructure and webhook integrations to configure Brevo (ex Sendinblue) and integrate inbound emails with our CRM ticketing system via authenticated webhook. · The goal is to receive every incoming email (real-time ...