Front Desk Agent - Revelstoke, Canada - Ramada Revelstoke

Ramada Revelstoke
Ramada Revelstoke
Verified Company
Revelstoke, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
Secondary (high) school graduation certificate

  • Experience: Experience an asset

Work setting:


  • Hotel, motel, resort

Tasks:


  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wakeup calls
  • Provide customer service

Work conditions and physical capabilities:


  • Fastpaced environment

Personal suitability:


  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
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