Director, Department Strategy, Community Services - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:49737**
The Role:The Community Services Department is a front-line partner with Edmontonians and communities committed to creating a safe, healthy and vibrant city. On any given day, this department manages hundreds of activities in its commitment to serving the people of Edmonton and making a difference, every day.

Reporting to the Deputy City Manager, Community Services, the Director, Department Strategy will anticipate and plan for the future of the City of Edmonton.

The role leads work for the department in close collaboration with corporate stakeholders including the Service Innovation and Performance Branch (SIP)and Financial Services Branch and is responsible for balancing the needs of the Department and the Corporation.

The Director is an integral part of the Community Services Leadership Team's strategic management and integration accountability and is responsible for ensuring that services and operations are delivered in alignment with corporate strategy and the direction of Council.

This role will actively participate as a member of the Department Leadership Team, which involves decision-making on programs, policies and operational matters at a branch, department and corporate level.

This position is instrumental in advancing the department and corporate strategic plans.

Goals and deliverables:

Lead a team of professionals responsible for planning, organizing, leading, controlling and implementing the work in the areas of Strategic Business Analytics and Planning, Service Experience and Innovation, Corporate Performance, and Partnerships and Evaluation
Lead the integration of strategy and business planning with data, risk management, innovation, service design, performance measurement, partnerships and evaluation for the department
Lead crossfunctional and crossdepartment teams responsible for delivering high profile and politically sensitive projects
Support efforts to achieve integration and consistency with the Service Innovation and Performance Branch
Facilitate the systemic translation of the corporate strategy into departmentspecific and branchspecific strategies, plans, goals and priorities
Support the development of a formal standardized reporting system including measures and accomplishments linked to business plans and strategy
Anticipate business opportunities, influence policy, planning and initiatives and foster a culture of accountability through performance measurement
Integrate multidisciplinary teams to work collaboratively with stakeholders supporting corporate priorities
Build new and innovative collaborative partnerships with external agencies such as community organizations and post secondary institutions and internal departments and branches
Work closely with all Community Services branches, the Service Innovation and Performance Branch and the Financial and Corporate Services Department to lead planning for and coordinate the completion of operating budget documents.
Champion systemsthinking and integration across all accountabilities and projects
Champion a culture that values collaboration, innovation, systems thinking, integration and psychological safety
Maintain and nurture a positive team culture and employee experience

Qualifications:

Knowledge, training and/or education in Business Administration, Finance, Public Administration or a related field
Experience in senior leadership roles within a large, complex organization managing a team in Strategic Management, Risk Management, Business Planning, Corporate Performance or related field
Experience managing multidisciplinary teams accountable for large, politically sensitive and complex projects
Demonstrated experience leading and managing change, building organizational talent and capacity, and empowering resources to achieve outcomes
Equivalent combinations of education and experience may be considered

Assets:

Additional training in strategic management, policy development, public administration, government relations, project management and/or change management
Master's Degree in a related field

What does success look like?

Integrate multidisciplinary teams to work collaboratively with stakeholders supporting corporate priorities
Think strategically to address large, complex issues, to manage emergent projects while steering dynamically
Build a respectful workplace culture through a valuesbased influencer approach and working collaboratively
Balance strategic planning with executive level consulting and communication skills
Present complex ideas to diverse audiences, build positive relationships and establish clear expectations
Communicate with strong political acumen, strategic planning, issue resolution and decisionmaking skills
Service excellence, embracing diversity and promoting inclusiveness
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent,