Psychology Admin Support - Toronto, Canada - Possibilities Clinic

Possibilities Clinic
Possibilities Clinic
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Possibilities Clinic

Our clinic thrives through these core cultural values:

  • Change is possible
  • We are always "becoming"
  • Success requires a team
  • Diversity and inclusion strengthen our team and services
  • Science with empathy creates meaningful synergy

The position is right for you if

  • You're a caring, detailoriented, and enthusiastic individual who looks forward to supporting members and patients of various teams (i.e., Coaching, Assessment, and Management team)
  • You thrive in a patient
- and administrative-focused environment

  • You have an exceptional standard of written and verbal communication
  • You balance efficiency and accuracy well, and enjoy a fastpaced environment
  • You value upholding discretion and confidentiality

Responsibilities

  • Oversee video therapy room setup and ensure smooth functioning of virtual sessions;
  • Act as the primary point of contact for patients, processing checkins and addressing inquiries;
  • Maintain and manage schedules, ensuring timely appointments and addressing any scheduling issues;
  • Provide empathetic patient support, handle incoming queries, and offer administrative assistance to clinicians as required.

Qualifications & Skills

  • Demonstrated experience in a customer service and clientfacing role required
  • Demonstrated experience in an administrative setting (healthcare administration preferred)
  • High School Diploma or equivalent (Bachelor's Degree in Business Administration, Health Care Management, or related field preferred)
  • Completion of a Medical Secretary Course is an asset
  • EMR experience is an asset (i.e., Oscar Pro)
  • Technologically advanced

What We Offer

  • We hire for culture contribution, not culture fit
  • Team social events
  • Opportunities to expand your knowledge across healthcare disciplines
  • Company pension plan
  • Extended health care benefits after successful completion of probation
  • Paid vacation time
  • Professional development fund
  • At Possibilities, we are committed to fostering an environment that allows you to come to work as your truest self. We know that through diverse perspectives, expertise and backgrounds we can create a stronger and more creative work environment that delivers better results._

Salary:
From $16.55 per hour

Expected hours: 40 per week


Benefits:


  • Dental care
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Education:


  • Secondary School (preferred)

Experience:


  • Healthcare administrative: 1 year (preferred)
  • Customer service: 2 years (preferred)

Work Location:
Hybrid remote in Toronto, ON
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