Order Entry - Kitchener, Canada - Demant Canada

Demant Canada

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.

Scope

Reporting to the Data Entry & Invoicing Manager, the Order Entry and Invoicing Associate is responsible for maintaining the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Duties and Responsibilities

Generate all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake and service orders, EDI (Ear mold design incorporated), and accessories in the Navision database
Input sales orders into the Navision database
Responsible for accurate documentation of ITE BTE, Accessories and Ear Molds returns to stock, easy fits, and consignment aids
Generate all invoices for both ITE and BTE hearing aids, Ear Molds EDI and accessories using the Navision database
Perform appropriate credits/rebills when making corrections to invoicing and billing errors.
Update service card with any changes
Responsible for accurate documentation, filing, and organization of necessary paperwork.
Ensure that all entries are accurately entered into the Navision databases
Assist other associates as required to accommodate for changes in volume, workflow and/or staffing levels
Perform other tasks as required by the Senior Supervisor
Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service
All other duties as assigned

Education and Experience

A high school diploma or equivalent is required
Minimum of 6 months of data entry experience
Excellent typing skills are necessary (Minimum of 6000 keystrokes per hour)
Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems
Fluent with a Windows operating computer program

Why should you work with us?

Excellent medical benefits; including dental, vision and health, Employee Assistance Program
Fitness/Exercise spending account
Group RRSP contributions
3 weeks vacation
Dynamic work atmosphere
Career development programs and opportunities

Note:
This is a full-time position only

Accommodation
While we appreciate the interest of all applicants, only those selected for an interview will be

contacted.