Intermediate Systems Administrator - Vaughan, Canada - Alectra Utilities

Alectra Utilities

Verified Company

Vaughan, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Opportunity

Job Posting Number:

Position:

Intermediate Systems Administrator

Location:

Vaughan (Cityview) (Hybrid: Remote/In-office)

***Reports to:
Manager, IT Operations

Business Unit:

Digital & Innovation

Division:
***Information Technology

Hours per Week:

35

Rate of Pay:
***Number of Openings:
1

Union:

No
***Open:
July 13, 2023

Close:

July 19, 2023

Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / Inoffice work based on operational requirements._**
Position Purpose:
Key Responsibilities/Accountabilities

***- Collaborates with IT staff and with business departments in providing support for the server-based infrastructure across all platforms

Provides 2nd and 3rd level support related for the server, network, voice, and desktop infrastructure
Support the implementation and ongoing operations of Microsoft 365 environment, including Azure Active Director, Outlook, Teams and other Microsoft Cloud Applications.
Plans and implements server upgrades, maintenance fixes, and vendorsupplied patches.
Builds and tests technology solutions (Citrix development, servers, networking, storage, etc.)
Creates, implements, and adheres to policies, procedures and standards across all infrastructure platforms and ensures their conformance with IT and corporate management and control objectives
Implements, supports, and ensures enforcement in line with corporate security policies and practices
Produces metrics and reports for functional areas of responsibility and administration policies
Participates in reviews infrastructure project requests
Responsible for backup and recovery procedures for all infrastructure services
Responsible for managing and responding to system monitoring and alerting
Participates in managing enterprise directory services and supporting server infrastructure and executes modifications to server environment in order to improve efficiency, reliability, and performance.
Develops and maintains training materials and server documentation.
Works with vendors and service providers to resolve identified performance issues with implemented technologies or services
Participates in and supports the ITIL Incident, Change, and Problem Management processes
Participates in disaster recovery and business continuity planning and execution
Actively participates in a strong cohesive team environment with the entire organization
Research new technologies to support the Company's strategic initiatives
Provides technical expertise in the planning, design and implementation of projects and key initiatives
Identifies opportunities and makes recommendations to streamline or automate processes to continuously improve service delivery
Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
May be required participate in oncall rotation
Performs other duties as assigned.

Education & Specialized Knowledge

University degree or College Diploma in an Information Technology discipline (or equivalent knowledge and experience)
CCA-V or CCP-V designations (nice to have)
Current MCSE and CCNA designations (nice to have)
Cross functional knowledge in areas of desktop, network, routers, switches, and security and cross function tool sets to monitor IT infrastructures
Disaster Recovery implementation and execution
Knowledge of ITIL best practices for IT operations management
Knowledge of cloud technologies (Azure, AWS, Google)

Experience

A minimum of 5 years' experience in working in a large IT infrastructure organization

***- Advanced technical knowledge of the Microsoft suite of server products
***- Experience with server virtualization technologies such as Citrix, VMware and Nutanix

Experience with server performance tuning and monitoring tools
Experience with load balancing, clustering, and caching procedures and processes
Strong infrastructure experience across multiple platforms
Experience in a unionized utility environment an asset

Skills/Abilities/Competencies

Strong strategic and analytical skills
Ability to promote continuous improvement through innovation and technology
Demonstrated commitment to customer service and support
Solid problemsolving and analytical skills with the ability to provide practical and/or innovative solutions to complex technical issues
Strong written and presentation skills, with the ability to explain technical information in an organized and concise way
Ability to plan, prioritize and execute multiple projects and initiatives within established timelines
Ability to build and maintain collaborative working relationships with inte