- Ensure post‑deployment service delivery of Workday Canadian Payroll solutions.
- Configure and implement functional changes in a post‑production environment.
- Respond to customer cases on a prioritized basis and support Implementation projects as needed.
- Collaborate with customer Payroll leads to enhance, fix, and extend their existing Workday Canadian Payroll implementation.
- Act as a technical mentor for junior team members and share knowledge.
- Work remotely from anywhere in the US or Canada, or in a hybrid arrangement if commutable to the Toronto office.
- Workday CAN Payroll Certification.
- Strong understanding of Workday Canadian Payroll.
- Excellent customer focus, able to assess customer needs, build relationships, and manage customer expectations.
- Strong communicator with the ability to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation.
- Formal presentation skills to senior client audiences.
- Ability to design and architect scalable and optimal Workday CAN Payroll solutions.
- Ability to work to tight deadlines and make sensible decisions under pressure while balancing customer demands and Kainos commercial objectives.
- Strong consulting skills, including presenting, leading workshops, demonstrating, and explaining complex functionality or solutions to customers.
- Willingness and ability to act as a role‑model and mentor or line‑manage more junior consultants.
- Willingness to support the sales process, including the production of estimates for delivery of work packages.
- Ability to rotate through various Workday delivery services, specifically Consulting and Application Management Services.
- For Application Management Services, deliver work to meet defined Service Level Agreements.
- Travel to customer sites within the same region when required; minimal out‑of‑region travel may also be required.
- Agree, set and review goals for yourself and the team aligned to Kainos, Workday BU and the Capability.
- Provide support so that team goals can be achieved.
- Review and refine goals for relevance and keep performance on track.
- Review performance against goals and provide feedback.
- Identify training to support development of yourself and your team.
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Workday AMS Lead Canadian Payroll Consultant - Toronto - Kainos
Description
Workday AMS Lead Canadian Payroll Consultant
Join Kainos and shape the future of digital services. We create real impact by transforming digital services for millions and delivering cutting‑edge Workday solutions. As a Workday AMS Lead Canadian Payroll Consultant you will be responsible for the successful post‑deployment service delivery of Workday solutions for clients, covering all configuration and functional changes required in a post‑production environment and responding to customer cases on a prioritized basis.
Responsibilities
Qualifications
People Management
Equal Opportunity
At Kainos we believe in the power of diversity, equity and inclusion. We are committed to building a team that reflects the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic. If you require accommodations or adjustments, please let us know and we will support you through a private conversation to tailor the recruitment process to your needs.
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