Manager, Technology Operations - Toronto, Canada - Ascendant
3 weeks ago
Description
Manager, Technology Operations
About Ascendant
Ascendant is a leading global payments provider, focused on the B2B cross-border payments space.
Ascendant is headquartered in Toronto Canada, with offices in the US, UK, and India. Ascendant's
360-degree approach simplifies end to end payment processes, transparency, and currency risk management. We are an innovative company, partnering with over 2,000 financial institutions.
Role Description:
Oversee the Technology operations and infrastructure
Location:
Toronto, Canada
Working Hours:
Canadian Business Hours - 9AM-6PM EST
Profile:
- Proven track record of running tech operations compliant with SOC 1, SOC 2/ISO 27001, PCI, GDPR (or equivalent) requirements
- Technically hands on, able to investigate/troubleshoot wide range of issues
- Excellent written and spoken communication skills
Reporting To:
Chief Information Officer
Responsibilities Include (but not limited to):
- GRC Compliant Operation
- People Management
- Manage a team of highly capable professionals
- System Administrators, Support, DBA, PM
- Backups, Plan, Execute, Monitor
- Asset Management, Hardware Purchase/Inventory, Software Assurance/Purchase/Inventory
- Risk Assessment
- DR
- Monitoring & Readiness Testing
- Monitoring
- Servers, AV, Computers, Access
- Incident Management
- Review Tickets, Troubleshoot Issues
- Reporting
- Weekly and Monthly Reports
- Documentation
- Process, Technical
- Capacity Planning
- Network Management
- Plan, Document, Monitor
- Server Management
- Patching, Uptime Reporting, Health Monitoring
- Vulnerability Management
- Vendor/Customer Due Diligence
- Data Centre Relationship Management
- Budget Management
NOTE:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
What Would Make This an Easy Win:
- 10 years in the industry
- Good understanding of cloud infrastructure such Azure, AWS, Google
- Good understanding of license requirements of Microsoft
- NIST framework
- Experience of managing audit, internal, external
- Understanding of banking and financial regulatory requirements
Ascendant Careers page at
- We would like to thank all applicants for their interest, please note only those selected for an interview will be contacted._
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
More jobs from Ascendant
-
Operations Associate
Toronto, Canada - 5 days ago