Loss Prevention Officer - Regina, Canada - Canadian Tire
Description
Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
Summary:
The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs.
Main Responsibilities and Tasks:
- Meet, greet and thank customers and provide friendly, informed service to them.
- Guides customer to the location of requested items.
- Locates products in the warehouse.
- Answers questions and provides friendly advice and services to customers.
- Suggest valueadded and related products by actively listening to customer needs.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Learns about new products on a regular basis.
- Keeps up to date with instore promotions, instore deals and product locations.
- Ensures that retail basics tasks are executed efficiently.
- Identify low stock levels and maintain inventory accuracy.
- Engages in learning activities and listens to feedback to improve their own abilities.
Requirements:
- Highly approachable, customeroriented individual who thrives on offering exceptional service to customers.
- Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
- Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a fastpaced team environment that provides assistance and support to coworkers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
- Ability to consistently provide professional customer service, including in situations of conflicts.
More about the position:
Potential Career Opportunities
- Next levels: Merchandiser, Supervisor, Department Manager and Store Manager.
Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".
Our offering includes
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
- Employment Verification
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