Opticien agréé- Blainville, QC-Antoine Laoun - EssilorLuxottica Group

EssilorLuxottica Group Blainville, Canada

4 weeks ago

Description

Requisition ID: 846863
Store: Q0T143 Lunet Espace Vision - Blainville
Position: Full-Time
Total Rewards: Benefits/Incentive Information

Are you passionate, bilingual, and fascinated by the world of optics? Do you enjoy working with designer glasses, optical frames, and quality products? Join us and explore a stimulating, dynamic, and caring work environment in the heart of Montreal.

Antoine Laoun Optician is a multidisciplinary team of vision care professionals (optometrists, opticians, and eyewear stylists) with an innovative mindset. We offer personalized vision care services and carefully selected quality products: glasses, sunglasses, contact lenses, and renowned independent brands.

GENERAL FUNCTION

The licensed optician presents the brand's value proposition and contributes to making Antoine Laoun the go-to destination for all visual needs in the community. They create exceptional value in customers' lives by providing legendary customer service and high-quality, perfectly designed glasses that exceed customer expectations.

KEY TASKS AND RESPONSIBILITIES

Welcome all customers warmly, exchange names, set expectations, demonstrate a sense of urgency in assisting customers, and meet their needs.
Custom-fit glasses and accurately position the prescription in the lenses.
Act as a leader in eyewear knowledge that empowers associates.
Take and record measurements, adjust/fine-tune glasses with attention to detail, ensure finished glasses meet customer standards and needs.
Explore customers' needs and priorities by asking open-ended questions.
Assist the team with complex product needs and prescriptions.
Precisely and comprehensively use all technologies despite time pressure and high customer volume, demonstrate exceptional product knowledge, accurately describe features and benefits of various lenses and frames using appropriate tools, reinforce final selection with customers.
Proactively address customers' underlying issues, ensure customer satisfaction and exceed expectations, focus on solutions, collaborate with management as needed.
Ability to multitask, prioritize, and manage time with competing priorities.
Strive for outstanding results on KPIs and brand skills.
Take pride in store appearance, help maintain a clean, attractive, and organized store.
Alert management to safety opportunities; demonstrate safe work practices.
Resourceful, motivated with a desire for learning, improvement, and continuous results.
Adhere to company policies and procedures, including but not limited to discounts, promotions, and inventory management.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent.
State license.
Optical distribution experience.
Strong customer service skills: communicator, listener, team builder.
Awareness of current store merchandise.
Solid basic mathematics skills.
Awareness of current fashion trends.
Sales skills – ability to use and carry an iPad/tablet.
Familiarity with point of sale, computers, and calculators.
Embrace new technologies and change.

PREFERRED QUALIFICATIONS

Prior experience in customer service and retail sales.

Employee compensation is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Additionally, you may benefit from a competitive bonus or commission plan, complementing a top-tier rewards package. Benefits may include healthcare, retirement savings, paid time off, holidays, and various employee discounts.

Upon request and in accordance with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethical and Compliance helpline (be sure to provide your name and contact information for timely follow-up) or send an email.

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, gender, national origin, social background, social status, perception as a victim of domestic violence, sexual assault, or harassment, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including illegal discrimination based on a legally protected pregnancy or maternity leave), genetic information, or any other characteristic protected by law. Native American individuals in the United States are given preference according to Tribal Law.

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