Free People Assistant Visual Manager - West Vancouver, Canada - URBN CANADA RETAIL, INC.
Description
Brand Experience- Influence: acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
- Customer Experience: involves entire team in selling and visual initiatives that enhance the customer experience; encourages employees to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
- Lead Change & Innovation: takes a forwardthinking approach to the customer experience through instore marketing, merchandising, display, and outfitting to create a compelling store environment
- Develop & Coach: trains the team on store processes, merchandise placement, and standards; provides timely and specific employee feedback to create a culture of action and accountability
- Lead by Example: participates as the manageronduty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decisionmaking and multitasking capabilities
- Invest in Talent: supports the Store Brand Leader in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
- Manage Operations: takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
- Store Environment: manages the visual direction from planning through execution to meet company expectations, budgets, and timeline; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels
- Product Flow: drives an effective shipment and omni process to prioritize getting product to the customer; takes a forwardthinking approach to make a strategic plan for execution and recovery of sell through and markdowns
- Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
- Store Community: leads with an inclusive and peoplefirst philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
- Communication: stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
- Provide Meaningful Feedback: provides global product and visual feedback to Store Brand Leader and District Brand Leader; submits store environment photos to highlight merchandising and display updates
- Collaboration: fosters a culture of strong communication and teamwork in order to ensure a balance of operational and visual priorities and to facilitate problemsolving
The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Experience:
Required
years:
Management
years:
Visual Merchandising
Skills:
Preferred
- Business Awareness
- Customer Service
Behaviors:
Preferred
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations:
Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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