Service Manager - Mississauga, Canada - Superior Doors and Gate Systems Ltd
4 weeks ago
Description
Manage day-to-day operation of the department- Plan, manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
- Review workload and manpower to meet customer commitments in a costeffective manner.
- Ensure that projects are completed timely, within budget and to the customer's satisfaction.
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews.
- Provide estimates to customers for service.
- Organizes and maintains all corresponding documents pertaining to each and every job.
- Follow up with technicians to ensure that we capture all completed jobs and obtain customer signatures on same.
REQUIREMENTS:
- Strong mechanical aptitude.
- Knowledge in MS Office and QuickBooks preferred. Diploma/Certificate in Business Administration would be an asset.
Wages:
We offer a competitive wage based on experience and performance.
COVID-19 precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
- No
Job Types:
Full-time, Permanent
Salary:
$30.00-$35.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
All employees are required to wear a face mask in the office.
Application question(s):
- How many, if any, years of experience do you have in the Door and Gate Industry?
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
Customer Service: 2 years (preferred)
- Service Manager (Door & Gates): 2 years (required)
Language:
- English (required)
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