Benefits Coordinator - Greater Sudbury, Canada - Innova Wealth Builders

Description

About Us:

Innova Private Wealth is a financial advisory firm that specializes in a 360° analysis of our client's financial profiles, including investments, insurance, estate and retirement planning, and taxes.

As independent financial generalists, we offer specialized products and exceptional customer service while maintaining our "Big City Expertise, Small Town Service" standard.

One of our greatest achievements thus far is the launch of the first private pooled fund in
Northern Ontario, wholly run and operated by Northern Ontarian portfolio managers who were born and raised in the area. Based on the Yale Endowment Approach and the Ontario

Teacher's Pension Plan, this fund provides access to investment solutions that are not available to average investors and improves the local investment opportunities.

Furthermore, we also pride ourselves on our bilingual services which is a key feature of our northern communities.

Our close-knit team of advisors support each other with a wide range of expertise to create comprehensive financial plans for our customers, leading to our stewardship of more than
$350 million in investments. We are now looking to welcome new team members who wish to build their careers in our dynamic and collaborative environment.


Primary Responsibilities:

• Assisting plan members with enrollment in benefits programs, such as health insurance and retirement savings.
• Conducting presentations and meetings to explain benefits to plan members.
• Liaising with insurance and savings providers on behalf of plan members and companies.
• Answering questions or concerns from plan members about their benefits.
• Keeping plan members benefits records up to date.
• Accounting the total cost to company of various benefits options.
• Ensuring that the company's benefits policy complies with laws and regulations.
• Informing plan members of any changes to their benefits.
• Provide first level support, including password resets.
• Liaise with client representatives, internal consultants and administrators, and insurance and financial company representatives regarding escalated member inquiries.
• Monitor and resolve client escalations in a timely manner.
• Request or run reports to gather data from insurers and review to ensure it is complete and accurate.
• Provide analysis and/or prepare the data for advanced analysis.
• Perform required analysis such as cost projections for annual group benefit rate renewals, plan design related analysis, and insurer proposals.
• Review and provide analysis of financial agreements, checking for accuracy and to ensure provisions align with client practice and other related requirements.
• Summarize data, analysis, key findings, and recommendations in client ready format by working directly with team members to prepare these reports and presentations.
• Be a key member of a collaborative and versatile team
• Proactively engage with clients to identify their needs using our company tools and your understanding of the clients
• Collect confidential information from clients, use software to create reports and provide recommendations to clients
• Keep up to date with the wider marketplace and regulatory environment, including operations, legal, and ethical requirements
• Support Financial advisors in providing superior customer service and take an active role in ensuring quality of service to clients
• Assist with all administrative tasks related to managing client accounts and business development including completing trades, account changes, and all other fund related transactions, including followup
• Manage advisors' agendas, schedule appointments, and prepare for client meetings
• Review and create client communication pieces
• Maintain an excellent physical & digital filing system
• Improve the best practice system and documentation of processes
• Various other tasks as they arise

Job Requirements and Qualifications:

• Life License Qualification Program (LLQP) is required
• Completed College and/or University diploma in a related field: Business

Administration, Finance, Economics, Mathematics, or Computer Science

• Previous experience is an asset
• Proficient in Microsoft Excel and strong computer skills
• Knowledge of group benefits (DB and DC pension or group insurance) is an asset
• Excellent interpersonal skills, including the ability to build rapport and manage business relationships
• Organizational and priority management skills
• Excellent knowledge of the Microsoft Office Suite and electronic schedulers
• Ability to work under pressure and tight deadlines
• Ability to adapt to change
• Be autonomous, energetic, and disciplined
• Ability to learn new software quickly
• The ability to work quickly without sacrificing accuracy
• Excellent written & oral communication
• Flexible and reliable
• Bilingual preferred (French & English)

Innova Wealth Offers:

• Hourly: $26 to $36

hours/week

• Educational opportunities
• Employee benefits

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